ICM Sustainability Pledge

At ICM, we believe that great retail environments should not come at the expense of the environment. Sustainability is built into how we design, manufacture and deliver every project — from the materials we specify to the way we operate our workshops and construction sites.

We are committed to reducing our environmental footprint while helping our clients achieve their own sustainability goals through responsible, transparent and forward-thinking shopfitting solutions.

Responsible Material Sourcing

ICM prioritises the use of responsibly sourced and environmentally preferred materials wherever possible. This includes:

  • Timber and wood-based products sourced from certified and traceable suppliers
  • Low-VOC paints, adhesives and finishes to improve indoor air quality
  • Recyclable and reusable materials integrated into our designs
  • Durable components that extend the lifespan of retail fit-outs

By working closely with trusted suppliers, we ensure materials are selected not only for quality and performance, but also for their environmental impact.

Waste Reduction & Circular Design

Shopfitting generates significant material waste, and ICM actively works to reduce this through smarter design and manufacturing processes. We focus on:

  • Efficient material cutting and production planning to minimise offcuts
  • Reuse and recycling of timber, metal, plastics and packaging
  • Modular and demountable fit-out solutions that can be reconfigured rather than replaced
  • Supporting refurbishment and re-use of existing fixtures where possible

These approaches reduce landfill, lower material costs and support a more circular retail economy.

Energy-Efficient Manufacturing

ICM continually invests in modern, efficient manufacturing methods to reduce energy consumption and improve productivity. Our approach includes:

  • Optimising machinery use and production scheduling
  • Reducing rework and material waste through digital design and prototyping
  • Maintaining equipment for maximum efficiency and lower emissions

This ensures our manufacturing footprint remains as low as possible while maintaining the highest quality standards.

Sustainable Design Solutions

Our in-house design team works closely with clients to deliver spaces that are both visually impactful and environmentally responsible. We focus on:

  • Designing fit-outs that are built to last
  • Selecting materials with low environmental impact
  • Avoiding unnecessary over-engineering or wasteful construction

Sustainability starts at the design stage, and every project is approached with longevity and adaptability in mind.

Ethical & Transparent Supply Chain

ICM partners with suppliers who share our commitment to ethical, environmental and quality standards. We work to ensure:

  • Materials are traceable and responsibly sourced
  • Suppliers operate in compliance with environmental and labour regulations
  • Transport and logistics are planned efficiently to reduce emissions

This gives our clients confidence that their fit-outs are produced responsibly from start to finish.

Continuous Improvement
Sustainability is an ongoing journey. ICM regularly reviews its processes, materials and suppliers to identify opportunities to reduce environmental impact and improve performance. We stay informed on new materials, technologies and industry best practices so we can continue to offer smarter, more sustainable solutions.
Our Commitment to Clients
By choosing ICM, clients gain a partner who is serious about sustainability — not as a marketing claim, but as a practical, measurable part of how we work. We help our clients create retail spaces that reflect their brand values while supporting a more sustainable future
What makes ICMs bespoke joinery and commercial services unique?
With a proven track record in fit out and refurbishment projects.
We believe in building strong and collaborative relationships with our clients.
We have established a network of trusted contractors, suppliers, and industry professionals.
Our project management team meticulously plans and monitors each phase of the project to ensure that it progresses smoothly.
Bancone in Borough Yards was my second restaurant build with ICM. Timelines were realistic and expectations were exceeded. The project was well managed all the way through and when obstacles were encountered I found their team's ability to problem solve while on the job remarkable. Ultimately, they are a very professional outfit who I will certainly be using again.
William Elner, Bancone London
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